Voyc > Pricing
The Pricing
Simple pricing that suits your needs
Business
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Volume based pricing
Annual billing 15% off
Flexible contact center and conversation analytics for growing teams
Enterprise
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Volume based pricing
Annual billing 15% off
Advanced capabilities and support for innovative companies
Full Feature Set
Pricing (per user/month)
Business
Enterprise
Monthly billing (no contract)
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Annual billing (15% off)
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Usage
Business
Enterprise
Price per hour of audio
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Volume Discounts
Core Features
Quality Assurance
Call Autoscoring
Business
Enterprise
Dynamic Script Branching
Call Evaluation Activity
Coaching
Coaching Labels
Business
Enterprise
Agent Performance
Insights
Topic Classification
Business
Enterprise
Sentiment Analysis
Keyword & Phrase Trends
Integrations
FTP integration
Business
Enterprise
S3 integration
Avaya & NICE API integration
Custom Integration
Reporting
Excel Report Generation
Business
Enterprise
Monthly email summary of your call-centres health
Monthly customer insight reports
Data Privacy & Security
Roles & Permissions
Business
Enterprise
Activity Log
SAML
Two Factor Authentication
Custom Security Assessments
SLA
Service & Support
Online Knowledgebase
Business
Enterprise
Email & In-App Chat Support
Dedicated Quality Assurance Analyst
Some Popular Add-Ons
Premium Support
Get round-the-clock support your teams needs with our senior support team and guaranteed response SLAs.
Custom Onboarding
Introducing analytics requires an adjustment for your team. Our Success team will design and coordinate a custom onboarding experience for your team.
Custom Contact Center integration
Is your current Call recording software integration not listed? Our Services team can save you hours of time of manually uploading conversations and give you a quick start by connecting your call recordings to Voyc.